What to be careful of when acquiring pump

How do I know quality?

On the website, we can quite easily navigate the basic one, although in case of uncertainty, it will not be necessary to visit a brick-and-mortar shop with an expert who can confirm our choice. Such purchase of a pump into a well or borehole with the planned use of the assembly as a source for the supply of drinking water definitely requires expert advice. In any case, it is worth buying equipment from one of the renowned companies and avoiding those that come from so-called “no name” companies.
Regarding the material from which the pump is made, you can generally follow the rule that for occasional use plastic pumps are sufficient and for permanent use rather bet on stainless steel pumps.

The lowest prize may not always be a win

First of all, you need to remember what product you want to buy! Whether it is a product of an unnamed Asian producer, which, of course, will look like a European, or a branded product of a renowned European or overseas producer. Differences in pump prices are relatively large, but mostly correspond to differences in performance and quality. „For example, for one to two off-take points in a family house, the pump can cost around CZK 3,000. In contrast, for a high-quality domestic waterworks for supplying a family house, expect a price from CZK 9,000 higher, "says Martin Křapa, Managing Director of Pumpa, a.s.

Professional advice and service

Consultation before buying a pump should not be underestimated. Every serious shop and online shop should be ready for consultation. In the Contacts section you will find phones and emails to our headquarters and dealers. And in case you do not have a selected dealer, call our green line800100 763to advise on who to contact and how to proceed.
When purchasing, also consider the delivery date and the subsequent warranty and post-warranty service. Our service works 24/7, 365 days a year and we serve a really wide portfolio of brands.

Clarify other parameters and preferences

We recommend to find out what voltage you have in the power grid and what is important to you - for example, noise, drinking water attestation, dimensions, etc. When you have this basic information, an experienced dealer will choose the optimal product for you. We have unified all the main parameters into a clearform for choosing the right pump.

Do not underestimate complaints

If you have a complaint, you must deal with the seller from whom you purchased the goods. And in the event of a breakdown within the warranty period, you must send the goods to the dealer, which, for example, in the case of a submersible pump in the borehole, may entail additional costs that may exceed the price of the goods. It is more complicated to buy from online shops that do not have brick-and-mortar stores. Most online shops may be able to resolve the complaint with in the statutory period, but can you last that long without water?